O – Operations: Without a Promotion Strategy, Agile Breaks Down

Even the best Agile practices fail if your infrastructure can’t support delivery. In this chapter of his book, Evan lays out how operations must evolve alongside development, especially when multiple environments, testing stages, or security layers are involved.

You’ll learn how to design the right promotion strategy—the system for safely moving code from Dev to QA to Staging to Production. Evan shares real-world experience from Visa and other high-stakes environments, teaching you how to balance speed with risk, match your promotion model to operational maturity, and use automation, feature flags, and rollback strategies wisely.

Whether your delivery cadence is weekly or continuous, your agility is only as good as your operational pipeline. Evan helps organizations build scalable systems that ship faster without sacrificing stability.

Consulting takeaway: Evan helps tech and ops leaders co-design fit-for-purpose promotion strategies that unlock true delivery agility—without increasing risk.